Privacy Policy & Permissions Disclosure
Effective Date: October 2026 • Super Telecom Hardware Lab, Barganda Road, Giridih. Your privacy and customer device integrity are strictly protected under our client-side zero-storage architecture.
Zero Personal Data Storage
Diagnostic test scores, audio frequencies, IMEI checksums, and touch swipes are processed strictly in browser memory.
Customer Bench Privacy
When servicing devices in our physical lab, our technicians adhere to a strict Zero Snooping and Zero Data Copying guarantee.
Encrypted Cloud Auth
Only optional customer booking requests and job sheet lookup IDs pass through Supabase row-level security.
1. Detailed Hardware Permissions Disclosure
The Super Telecom application and PWA request access to specific hardware APIs solely to execute client-side diagnostics. Here is exactly how each permission is handled:
AudioContext & Microphone (`getUserMedia`)
Used solely for the 165Hz Sonic Speaker Dust Ejector (generating acoustic oscillation pulses) and the 4-Second Mic Loopback Test (allowing you to hear if your microphone sounds muffled or distorted).NO audio is ever recorded to disk, saved remotely, or transmitted to any server. Audio buffers exist solely in temporary RAM and are cleared immediately upon closing the tool.
Camera / Torch Flashlight (`MediaTrackCapabilities.torch`)
Used exclusively to toggle the physical rear LED flash for the Hardware Torch, 10Hz Strobe, and SOS Signal test. The video feed is never recorded, captured, or uploaded. If camera permission is denied, the tool falls back to a high-brightness white screen canvas.
Device Motion & Orientation (`DeviceMotionEvent / DeviceOrientationEvent`)
Used purely to power the 3D Gyroscope Spirit Level and the Anti-Theft Motion Detector. Roll, pitch, and yaw metrics are computed in real-time in the browser to detect phone drop damage and movement alarms. No location or biometric tracking occurs.
Battery Status API (`navigator.getBattery`)
Queries battery level and charging state to alert you when reaching the optimal 85% charging threshold to prevent lithium degradation, and to trigger the anti-theft siren if the power cord is disconnected.
2. Third-Party Infrastructure & Authentication
Our cloud infrastructure leverages trusted, enterprise-grade providers:
- Supabase (PostgreSQL & Auth): We use Supabase with strict Row-Level Security (RLS) to manage anonymous job sheet queries and optional customer repair bookings. Customer phone numbers provided for repair follow-ups are used solely for WhatsApp/SMS notifications and never shared or sold to marketing aggregators.
- Cloudflare & GitHub Pages: Edge caching and SSL/TLS encryption for rapid asset delivery in Jharkhand and across India.
3. Bench Service Customer Data Privacy Guarantee
When you deposit your smartphone, tablet, or laptop at our physical Barganda Road workshop for hardware service:
- You are never required to share your screen lock pattern or PIN code unless software testing is explicitly requested by you.
- Our technicians never access personal photo galleries, messages, banking apps, or files.
- Post-repair hardware checks (touch digitizer, cameras, speakers, charging) are performed using guest test modes or our offline diagnostic tools.
Official Privacy & Data Contact
If you have any questions or privacy concerns regarding Super Telecom mobile tools or hardware bench servicing: